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Published on June 12, 2025
If your dryer turns on but the drum is not spinning, you’re not alone. This is one of the most common dryer problems we see in Citrus Heights and the greater Sacramento area. A dryer drum not turning can stop your laundry routine completely and in some cases, continuing to use the dryer can cause more damage.
In this tutorial, we'll talk about 6 reasons why your dryer drum stops turning with fix guide so that you can safely check at home, and when it's best to call a local dryer repairman.
Most of the time, a dryer drum not turning because the drive belt is broken, the drum rollers are worn out, or a faulty dryer motor. The drive belt is the most likely cause. The belt is probably broken or fallen off if the drum spins too easily by hand.
Before opening the dryer or calling for service, your dryer’s behavior can give you important clues.
This usually points to a broken belt, worn drum rollers, or a motor struggling under load.
If nothing happens when you press start, the issue may be a door switch, thermal fuse, or power supply problem.
A drum that spins freely often means the drive belt is broken or disconnected.
This can indicate a seized drum, failed rear bearing, or foreign object jam-all of which require professional repair.
Based on our experience repairing dryers in Citrus Heights homes, these are the most frequent causes.
The drum rollers hold up the weight of the drum. The drum can cease turning or move unevenly when they wear out.
A motor that isn't working right can hum, get too hot, or cease turning the drum completely.
Even if everything else is working, the dryer won't spin if it doesn't see that the door is closed.
Small things like coins, screws, or broken parts might get stuck in the drum and stop it from working.
The drive belt goes around the motor pulley and the drum . This belt can break over time . It can be broken with continuous use. The motor may still work, but the drum won't spin when it snaps or slips off.
These pieces let the drum move smoothly. When they wear down, they create friction and stop them from spinning.
You may do a few safe tests before you schedule dryer repair :
•Before you look at anything, unplug the dryer.
•Try moving the drum by hand.
•When you start the dryer, listen for motor noise.
•Look for too much lint around the entrance and vent.
•Check to make sure the circuit breaker hasn't tripped.
⚠️ Important: Do not open gas dryers or test electrical systems unless you are trained to do so. Always put safety first.
If you find yourself in any of the following situations, you should stop trying to fix things yourself and call a licensed appliance repair technician:
•The motor of the dryer hums but won't turn.
•You smell something burning or too hot.
•The drum is stuck or grinding.
•You need to test the electrical system.
•The dryer runs on gas.
If you don't pay attention to these indications, you could have bigger problems later on. A $30 belt today can save you $300 on a new motor tomorrow. If you keep using a dryer with these problems, it could become worse or become dangerous.
Dryer drum difficulties happen a lot in Citrus Heights and adjacent Sacramento neighborhoods since a lot of homeowners still use older dryers.
•Towels and bedding that are heavy put a lot of stress on belts and rollers.
•Lint buildup from using it a lot blocks ventilation.
The hot summers in Sacramento make the dryer work harder.
•Because of these local conditions, parts like belts and rollers wear out more quickly.
Yes, most of the time. Fixing a belt or roller is usually not very expensive.
•If the dryer is less than 10–12 years old, repairs are worth the money.
•If the motor or control board on an older device breaks, it's usually best to replace it.
•A professional diagnosis can help you choose the best course of action.
The cost of fixing a dryer depends on the problem and the model of the dryer.
•Replacing the drive belt costs less.
•Drum rollers or glides: not too expensive.
•Replacing the motor costs more.
•There may be a cost for the diagnosis.
•After looking at your dryer, a local repairman can give you an accurate quote.
We often observe at Fair Appliance Repair Service:
•Broken belts and rollers that are worn out.
•Lint buildup puts a load on the motor.
•Overloading dryers is making parts fail faster.
We can rapidly find and rectify problems because we have worked on appliances all around Sacramento County.
Fair Appliance Repair Service can help if the drum of your dryer isn't turning. We are a 5-star rated appliance repair service that is owned and operated in the neighborhood. We proudly serve Citrus Heights and the larger Sacramento area.
✔ Experienced dryer repair technicians.
✔ Fast, reliable service.
✔ Trusted by hundreds of local homeowners.
Don’t let a non-spinning dryer disrupt your home get professional help today. 📞 Call us at (916) 333-8388.
The most common culprit is a broken or slipped drive belt. If the motor is running (you hear a hum or motor sound) but the drum is stationary, the connection between the two has likely failed. In some cases, worn-out drum rollers can also prevent the drum from turning once it's loaded with heavy, wet clothes.
Yes. If the dryer heats up while the drum is stationary, the heat stays concentrated in one spot rather than circulating. This can cause the dryer to overheat, potentially damaging the motor or blowing the thermal fuse. If your drum isn't spinning, turn the unit off and unplug it immediately.
Surprisingly, yes. Electric dryers use two 120-volt legs of power. If one breaker trips, the dryer might have enough power to turn on the lights or the motor, but not enough to engage the heating element or stay running under a load. Always check your electrical panel before assuming a part is broken.
On average, a dryer belt lasts 8 to 12 years. However, this lifespan can be shortened by frequently overloading the machine with heavy bedding or towels, which puts excessive "tugging" stress on the rubber belt.
In most cases, yes. Replacing a belt, drum roller, or pulley is a cost-effective repair that can add years to your machine's life. However, if your dryer is over 15 years old and the motor has seized, a technician can help you determine if a replacement is a better long-term investment.
We strongly recommend against this. If you have to manually jump-start the drum, it usually indicates a failing motor capacitor or a seizing bearing. Forcing it to run can lead to a total motor burnout or a potential fire hazard from friction.
No. Using the dryer might hurt the motor and make it more likely to overheat.
Yes, it can. If you keep running a dryer with a drum that doesn't spin, it could overheat the engine and cause more damage. Stop using the dryer and have an expert look at it.
